Clinical Director
Dallas Rape Crisis Center
JOB DESCRIPTION
Job Title: Director of Clinical Services (Clinical Director) Department: Clinical Services and Crisis Services Reports To: Chief Executive Officer FLSA Status: Exempt Approved By: Jenna Panas, Interim Executive Director Approved Date: 01/2018 Summary: Directs, coordinates, plans, implements, supervises and evaluates agency programs, specifically the crisis hotline and counseling departments.Essential duties and responsibilities:
- Supervise the development, delivery and evaluation of clinical services.
- Identify and implement best practices and processes to ensure services delivered are high quality and compliant with all licensing and agency requirements.
- Provide individual, family, and group therapy to persons impacted by sexual violence.
- Identify and implement evidence-based practices in keeping with a survivor-centered, trauma informed approach.
- Develop, plan and implement strategies to manage program growth. Review and recommend changes in program services to meet client needs.
- Supervises, prepares and submits program, project, contract and grant reports.
- Collaborates with other community agencies and service providers while developing referral networks.
- Develops and implements outcome measures and evaluates programs and projects efficacy.
- Facilitates regular program and project personnel staff meetings, case staffing meetings, and professional development training sessions/meetings.
- Represents the agency in association with other agencies, in the media, at fundraising events, and with donors at the direction of the CEO.
- Must believe in, support, and act in accordance with the agency’s mission statement and strategic goals.
- Interviews, selects and evaluates the performance of program personnel.
- Supervise, train and support counselors and post-graduate, graduate and undergraduate clinical interns, responding to performance difficulties and dismissing staff when necessary.
- Oversee client assignments, clinical consultation, case management, client and case problems, disputes, grievances, complaints and issues.
- Facilitate clinical group supervision and provide individual supervision weekly for each employee and intern.
- Provide training and education in the community as needed.
- Provide consultation for staff, interns and volunteers as needed.
- Ensure all clinicians adhere to standards, maintaining licensing requirements and providing excellent care to clients.