Survivor Advocacy
Our Crisis Hotline and Hospital Accompaniment are available 24/7. The journey of navigating trauma alone can be overwhelming and frustrating. Our advocacy team is here to support you during any step of the process. Regardless of the path you choose, our job is to help you make the best and most informed decision that you can.
We offer a number of different options to help support you for both short and long term. All of our services are free and confidential, and offered in English and Spanish. If you have any questions regarding services please call our hotline at 972-641-7273.
24/7 Crisis Hotline
Advocates are available by phone 24-hours a day to provide information, crisis-intervention, advocacy, emotional support and referrals. Call our hotline at 972-641-7273.
Walk-In Crisis Intervention
Crisis intervention and advocacy is available on a walk-in basis at our administrative office during regular business hours, Monday-Thursday from 9 a.m.-5 p.m. and Friday from 9 a.m.-3 p.m. No appointment is necessary. Call the crisis hotline at 972-641-7273 for more information.
Medical Advocacy
Advocates are available 24 hours a day/7 days a week to provide face-to-face support and information at Texas Health Presbyterian Hospital Dallas, Texas Health Rockwall, and Baylor University Medical Center. When you go to the ER at any of these hospitals and inform them you are there for a Sexual Assault Nurse Examination, they will take you back to an ER room. At that time, the charge nurse will meet with you and dispatch an advocate from DARCC to come be with you through the process. If you have more questions, please call our hotline at 972-641-7273.
Legal Advocacy
Advocates are available to accompany the survivor to the police station and courthouse on request. If you would like law enforcement or judicial accompaniment, please call our hotline at 972-641-7273 and state when and where you would like to have an advocate meet you. At that time, our team will take down your name and phone number and have a staff member follow-up with you in 2-3 business days to discuss the availability of an advocate.
Case Management
Ongoing support is available to assist with Crime Victims Compensation, Address Confidentiality program, referrals and to address any questions or concerns survivors may have. For assistance with case management, please call our hotline at 972-641-7273 who can take down your name and information and have our bilingual case manager follow-up with you in 2-3 business days.