24/7 Crisis Hotline
Walk-In Crisis Intervention
Crisis intervention and advocacy is available on a walk-in basis at our administrative office during regular business hours, Monday-Thursday from 9 a.m.-5 p.m. and Friday from 9 a.m.-3 p.m. No appointment is necessary. Call the crisis hotline at 972-641-7273 for more information.
Advocates are available 24 hours a day/7 days a week to provide face-to-face support and information at Texas Health Resources Presbyterian Hospital Dallas. When you go to the ER at Texas Health Presbyterian Dallas and inform them you are there for a Sexual Assault Nurse Examination, they will take you back to an ER room. At that time, the THR charge nurse will meet with you and dispatch an advocate from DARCC to come be with you through the process. If you have more questions, please call our hotline at 972-641-7273.
Advocates are available to accompany the survivor to the police station and courthouse on request. If you would like law enforcement or judicial accompaniment, please call our hotline at 972-641-7273 and state when and where you would like to have an advocate meet you. At that time, our team will take down your name and phone number and have a staff member follow-up with you in 2-3 business days to discuss the availability of an advocate.
Ongoing support is available to assist with Crime Victims Compensation, Address Confidentiality program, referrals and to address any questions or concerns survivors may have. For assistance with case management, please call our hotline at 972-641-7273 who can take down your name and information and have our bilingual case manager follow-up with you in 2-3 business days.