If you are interested in joining our team, please review the career opportunities below and send your resume and cover letter to [email protected]. Please consider volunteering with us to open opportunities for future employment.
It is the policy of the Dallas Area Rape Crisis Center to provide equal employment opportunities to all qualified persons, and to recruit, hire, train, promote, and compensate persons in all jobs without regard to race, color, religion, sex, national origin, disability, or sexual orientation.
Job Title: On-Call Advocate
Reports To: Director of Advocacy
FLSA Status: Exempt, Part time or Full time
Summary: The purpose of the On-Call Advocate is to ensure that the needs of DARCC Clients are served in a timely, efficient manner.
- Responsible for answering crisis calls on the 24-hour crisis line.
- Responsible for acting as shift leader and being back up to the hotline during shift. Responsible for answering questions that volunteers may have during assigned shifts.
- Responsible for providing hospital accompaniment at Texas Health Presbyterian Dallas, Texas Health Rockwall, and Baylor University Medical Center for any victim who presents for a SANE exam.
- Responsible for completing all required documentation of services provided and hours worked. Responsible for assisting volunteers with questions and/or concerns during their volunteer shifts.
- Responsible for submitting timesheets on a bi-weekly basis.
- Responsible for staying in communication with Crisis Services Manager, attending mandatory meetings, attending monthly check-ins, and participating in being a mentor to upcoming training classes.
- Responsible for participating in on-going continued education.
- Completion of 40-hr Victim Advocate Training.
- Communication skills that will provide seamless continuity of information from the victim, family and friends to the office through phone calls and service logs.
- Must demonstrate excellent listening, oral, and writing skills.
- Must be non-judgmental, non-prejudice, and demonstrate an accepting attitude toward people of any race, religion, ethnicity, sexual orientation, age, appearance, or economic status.
- Must be dependable and have the ability to empathize. Must be able to maintain confidentiality of all clients.
- Knowledge of Spanish and fluency in the language is desirable.
- Knowledge of Victim Impact Issues and the Criminal Justice System preferred.
- Experience in crisis services and/or working in social work/criminal justice field preferred.
- Pursuing a Bachelor or Masters in Social Work, another related field, or comparable life experience.
DARCC is dedicated to the goal of building a cultural and gender diverse workplace committed to working within a multicultural community and strongly encourages applications from minority populations.