Careers

Job Title: Intensive Care Counselor
Department: Clinical
Reports To: Clinical Director
FLSA Status: Exempt

Position Overview:
The Intensive Care Counselor at Dallas Area Rape Crisis Center (DARCC) is responsible for delivering specialized therapeutic services to survivors of sexual violence who require more intensive or specialized treatment and support than what can be provided in a standard outpatient setting, but whose condition does not necessitate immediate hospitalization or partial hospitalization for safety or stabilization reasons. These clients may have complex or severe co-occurring mental health challenges, significant functional impairments, and/or high-risk behaviors that require structured interventions and close monitoring. Examples of such challenges may include suicide ideation, self-harm, substance misuse, high levels of dissociation, and other related concerns that can occur in the aftermath of interpersonal violence. This position involves providing comprehensive assessment, individualized treatment planning, and evidence-based therapy to address the complex needs of survivors enrolled in DARCC counseling.

Key Responsibilities:

• Comprehensive Assessment: Conduct thorough assessments to evaluate the mental health and psychosocial needs of clients with complex concerns related to their experiences of sexual violence. Identify risk factors, protective factors, and treatment goals to inform individualized treatment planning.

• Individualized Treatment Planning: Develop and implement personalized treatment plans in collaboration with clients, addressing their unique needs, preferences, strengths, and goals. Integrate evidence-based therapeutic modalities, such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and trauma-focused therapies, to provide holistic care.

• Crisis Intervention and Safety Planning: Offer immediate crisis intervention and support to clients experiencing acute distress, suicidal ideation, or other urgent concerns. Collaborate with clients to develop safety plans and connect them with appropriate resources and support systems to mitigate risk.

• Individual Counseling Facilitation: Offer individual counseling sessions multiple times per week to address the complex needs of clients. Empower clients with tools and strategies to manage symptoms and enhance resilience.

• Group Therapy Facilitation: Lead specialized, trauma-informed group therapy sessions tailored to the needs of clients with complex concerns. Create a supportive and therapeutic environment conducive to healing and growth, focusing on topics relevant to clients with complex concerns, such as emotion regulation, distress tolerance, and self-care practices.

• Coordinate External Resources: Facilitate referrals to and collaborate with external providers and community resources as needed to address clients' comprehensive needs.

• Engagement of loved ones: Collaborate with family members and loved ones as indicated, which may involve providing psychoeducation about trauma responses and community services, conducting family support sessions, engaging in collaborative safety planning, and delivering other services directly benefiting the client.

• Interdisciplinary Team Collaboration: Collaborate with the direct services team, including DARCC counselors and advocates, to ensure cohesive and integrated care for clients.

• Supervisory Engagement: Participate in weekly individual and group supervision sessions with the Clinical Director and the Clinical Team.

• Documentation and Reporting: Maintain accurate and up-to-date client records, treatment plans, progress notes, and other documentation in compliance with organizational policies and legal requirements.

• Professional Development: Stay informed about current research, best practices, and emerging trends in the treatment of trauma, mental health, and co-occurring concerns. Participate in ongoing training, supervision, and professional development activities to enhance clinical skills and cultural humility.

Qualifications:

• Master's degree in counseling, social work, psychology, or a related field.

• Independent license as a mental health professional (LPC, LCSW, or LMFT) in the state of Texas. Not accepting associate-level or LMSWs for this role.

• Passion for providing strengths-based, trauma-informed therapy to survivors of sexual violence.

• Minimum of 2 years of clinical experience in an intensive outpatient program, partial hospitalization program, inpatient program, and/or Full Service Partnership (FSP) working with individuals with co-occurring mental health concerns and complex needs.

• Strong crisis intervention skills and experience working with clients experiencing suicidal ideation, self-harm, dissociation, and other complex trauma presentations.

• Excellent communication, interpersonal, and collaboration skills, with the ability to work effectively as part of an interdisciplinary team.

• Commitment to cultural humility in all aspects of service delivery.

• Strong distress tolerance skills and a demonstrated commitment to balancing self-care practices with client needs.

• Complete DARCC Sexual Assault Advocate training within 6 months of hire date.

Job Specifics:

• Work Setting: Hybrid virtual and remote schedule, at least 2 days in the office a week.

• Schedule: M-F schedule, M-Th 9-5, F 9-3, with flexibility to work some evenings and/or a weekend day to accommodate program schedules and client needs.

DARCC is dedicated to building a cultural and gender diverse workplace committed to working within a multicultural community and strongly encourages applications from minority populations.

Job Title: Bilingual Survivor Advocate
Department: Advocacy
Reports To: Director of Advocacy
Position Type: Full-time
FLSA Status: Exempt

Position Overview:
The Bilingual Survivor Advocate at Dallas Area Rape Crisis (DARCC) will work closely with the Advocacy team to deliver on DARCC’s mission to provide comprehensive survivor-centered support. The Bilingual Survivor Advocate will provide crisis intervention, case management, legal advocacy, and support services to survivors of sexual assault and abuse.

Key Responsibilities:

• Work with Advocacy team to help develop DARCC’s Advocacy response in the community and improve direct services for survivors.

• Provide survivor accompaniment to clients including medical (hospital; forensic exam), law enforcement (reporting; victim statement), and criminal justice (attending trial; testifying).

• Provide survivor case management and legal advocacy related to a variety of needs, including, but not limited to: Crime Victims Compensation assistance, medical and mental health advocacy, law enforcement and criminal justice advocacy, protective orders, criminal and civil proceedings advocacy, legal referrals, immigration issues, housing support, and basic needs.

• Make call-backs and set up and conduct initial intakes for services.

• Provide Hotline/crisis advocacy, referral services, crisis intervention, safety planning, information on crime victims’ rights, and directing to SANE program when applicable.

• Assess clients’ needs to help determine appropriate services, resources, and/or referrals, assess client safety and assist in ongoing safety planning.

• Educate survivors on the criminal justice system and crime victim’s rights and act as a liaison with police and prosecutors during investigation and prosecution.

• Work with community members to build, support, and enhance relationships with police, prosecutors, and other crisis responders to promote effective engagement in the coordinated community response.

• Develop case management materials, handouts, and resource guides for clients and develop materials for staff to reference when working with clients.

• Collaborate with other DARCC staff and programs to enhance overall services to survivors.

• Document all activities, maintain records, and track data in accordance with organization protocols, licensure requirements, and grant reporting requirements.

• Other duties as assigned.

Qualifications:

• Bachelor’s degree in social work, social services, or mental health related field (or human services field) required. Master’s degree in a related field preferred.

• Spanish speaking required.

• 2+ years of experience working with victims of crimes preferred.

• Ability to read, analyze, interpret, and evaluate documents.

• Must demonstrate reasonable proficiency with computers and other electronic devices, as well as agency software needed to fulfill responsibilities.

• Ability to effectively communicate with individuals through a variety of mediums. Ability to respond effectively to sensitive inquiries or complaints.

• Strong distress tolerance skills and a demonstrated commitment to balancing self-care practices with client needs.

• Must believe in, support, and act in accordance with the agency’s mission statement, strategic goals, policies, and guidelines.

• Ability to maintain a non-judgmental, accepting attitude towards people of any race, color, religion, ethnicity, sexuality, age, appearance, or economic status.

Job Specifics:

• Work Setting: Hybrid virtual and remote schedule, at least 2 days in the office a week.

• Schedule: Day and evening hours in addition to occasional weekend hours required.

• Occasional travel locally for community outreach and survivor accompaniment.

• Frequent sitting, standing, and walking.

• Lifting of items under 30 pounds.

DARCC is dedicated to the goal of building a cultural and gender diverse workplace committed to working within a multicultural community and strongly encourages applications from minority populations.

Job Title: Communications Coordinator
Reporting Structure: Reports to CEO
Classification: Full Time, Salaried, Exempt 

Job Summary:
The Communications Coordinator is a highly collaborative role working with team members from across the organization. This position will be responsible for the creation, implementation, and maintenance of an effective communication strategy that produces impactful messaging across various platforms.

Responsibilities:

• Craft strategy, schedules, and compelling content for social media, website, newsletters, videos, press releases, and other communication channels to reach diverse audiences

• Collaborate with other staff to create engaging content that supports survivors of sexual assault and promotes education and prevention in the community

• Support fundraising initiatives by crafting impactful messaging and materials to engage donors and sponsors

• Provide comprehensive communication support for events, workshops, and other activities organized by or attended by agency staff

• Provide information and support to survivors who make outcries via social media and at events

• Monitor and analyze the effectiveness of communication strategies and campaigns, adjusting approaches as needed to maximize impact and reach

• Provide development and oversight of consistent brand identity

• Utilize design skills to create new publications, marketing materials, and collateral

• Other duties as assigned

Qualifications:

• Bachelor's degree in communications, marketing, public relations, or a related field. Experience in a similar role may be considered in lieu of a degree

• Demonstrated experience in creating and implementing communication strategies across various platforms

• Exceptional verbal and written communication skills with the ability to communicate effectively with diverse audiences

• Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines.

• Proficiency in using social media platforms, content management systems, and design software

• Sensitivity, empathy, and understanding of the issues surrounding sexual assault and trauma

• Ability to work independently and collaboratively within a team environment.

• Must believe in, support, and act in accordance with the agency’s mission statement, strategic goals, policies, and guidelines.

• Ability to maintain a non-judgmental, accepting attitude towards people of any race, color, religion, ethnicity, sexuality, age, appearance, or economic status.

Job Specifics:

• Work Setting: Hybrid virtual and remote schedule, at least 2 days in the office a week.

• Schedule: Full-time Monday through Friday hours plus occasional weekend hours required.

• Occasional travel locally for community outreach and survivor accompaniment.

• Frequent sitting, standing, and walking.

• Lifting of items under 30 pounds.

DARCC is dedicated to the goal of building a cultural and gender diverse workplace committed to working within a multicultural community and strongly encourages applications from minority populations.

Job Title: Senior Case Manager
Department: Advocacy
Reports To: Director of Advocacy
Position Type: Full-time
FLSA Status: Exempt

Position Overview:
The Senior Case Manager at Dallas Area Rape Crisis (DARCC) will work closely with the Director of Advocacy to deliver on DARCC’s mission to provide comprehensive survivor-centered support. The Senior Case Manager will provide crisis intervention, case management, legal advocacy, and support services to survivors of sexual assault and abuse. This position will work closely with DARCC’s Intensive Care Counselor to deliver services to survivors of sexual violence who require more intensive or specialized treatment and support than what can be provided in a standard outpatient setting, but whose condition does not necessitate immediate hospitalization or partial hospitalization for safety or stabilization reasons.

Key Responsibilities:

• Work with Advocacy team to help develop DARCC’s Advocacy response in the community and improve direct services for survivors.

• Provide survivor accompaniment to clients including medical (hospital; forensic exam), law enforcement (reporting; victim statement), and criminal justice (attending trial; testifying).

• Provide survivor case management and legal advocacy related to a variety of needs, including, but not limited to: Crime Victims Compensation assistance, medical and mental health advocacy, law enforcement and criminal justice advocacy, protective orders, criminal and civil proceedings advocacy, legal referrals, immigration issues, housing support, and basic needs.

• Make call-backs and set up and conduct initial intakes for services.

• Provide Hotline/crisis advocacy, referral services, crisis intervention, safety planning, information on crime victims’ rights, and directing to SANE program when applicable.

• Assess clients’ needs to help determine appropriate services, resources, and/or referrals, assess client safety and assist in ongoing safety planning.

• Use crisis intervention skills to work with clients experiencing suicidal ideation, self-harm, dissociation, and other complex trauma presentations.

• Educate survivors on the criminal justice system and crime victim’s rights and act as a liaison with police and prosecutors during investigation and prosecution.

• Work with community members to build, support, and enhance relationships with police, prosecutors, and other crisis responders to promote effective engagement in the coordinated community response.

• Develop case management materials, handouts, and resource guides for clients and develop materials for staff to reference when working with clients.

• Supervise bachelor's and master's level social work interns in collaboration with Crisis Services Manager and Director of Advocacy Services.

• Collaborate with other DARCC staff and programs to enhance overall services to survivors.

• Document all activities, maintain records, and track data in accordance with organization protocols, licensure requirements, and grant reporting requirements.

• Other duties as assigned.

Qualifications:

• Master’s degree in social work and LMSW licensure in the state of Texas.

• 2+ years of experience working with victims of crimes.

• Ability to supervise bachelor's and master's level social work interns.

• Ability to read, analyze, interpret, and evaluate documents.

• Must demonstrate reasonable proficiency with computers and other electronic devices, as well as agency software needed to fulfill responsibilities.

• Spanish speaking preferred.

• Ability to effectively communicate with individuals through a variety of mediums. Ability to respond effectively to sensitive inquiries or complaints.

• Strong crisis intervention skills and the ability to work with clients experiencing suicidal ideation, self-harm, dissociation, and other complex trauma presentations.

• Strong distress tolerance skills and a demonstrated commitment to balancing self-care practices with client needs.

• Must believe in, support, and act in accordance with the agency’s mission statement, strategic goals, policies, and guidelines.

• Ability to maintain a non-judgmental, accepting attitude towards people of any race, color, religion, ethnicity, sexuality, age, appearance, or economic status.

Job Specifics:

• Work Setting: Hybrid virtual and remote schedule, at least 2 days in the office a week.

• Schedule: Day and evening hours in addition to occasional weekend hours required.

• Occasional travel locally for community outreach and survivor accompaniment.

• Frequent sitting, standing, and walking.

• Lifting of items under 30 pounds.

DARCC is dedicated to the goal of building a cultural and gender diverse workplace committed to working within a multicultural community and strongly encourages applications from minority populations.

Job Title: Case Manager
Department: Advocacy
Reports To: Director of Advocacy
Position Type: Full-time
FLSA Status: Exempt

Position Overview:
The Case Manager at Dallas Area Rape Crisis (DARCC) will work closely with the Advocacy team to deliver on DARCC’s mission to provide comprehensive survivor-centered support. The Case Manager will provide crisis intervention, case management, legal advocacy, and support services to survivors of sexual assault and abuse.

Key Responsibilities:

• Work with Advocacy team to help develop DARCC’s Advocacy response in the community and improve direct services for survivors.

• Provide survivor accompaniment to clients including medical (hospital; forensic exam), law enforcement (reporting; victim statement), and criminal justice (attending trial; testifying).

• Provide survivor case management and legal advocacy related to a variety of needs, including, but not limited to: Crime Victims Compensation assistance, medical and mental health advocacy, law enforcement and criminal justice advocacy, protective orders, criminal and civil proceedings advocacy, legal referrals, immigration issues, housing support, and basic needs.

• Make call-backs and set up and conduct initial intakes for services.

• Provide Hotline/crisis advocacy, referral services, crisis intervention, safety planning, information on crime victims’ rights, and directing to SANE program when applicable.

• Assess clients’ needs to help determine appropriate services, resources, and/or referrals, assess client safety and assist in ongoing safety planning.

• Educate survivors on the criminal justice system and crime victim’s rights and act as a liaison with police and prosecutors during investigation and prosecution.

• Work with community members to build, support, and enhance relationships with police, prosecutors, and other crisis responders to promote effective engagement in the coordinated community response.

• Develop case management materials, handouts, and resource guides for clients and develop materials for staff to reference when working with clients.

• Collaborate with other DARCC staff and programs to enhance overall services to survivors.

• Document all activities, maintain records, and track data in accordance with organization protocols, licensure requirements, and grant reporting requirements.

• Other duties as assigned.

Qualifications:

• Bachelor’s degree in social work, social services, or mental health related field (or human services field) required. Master’s degree in a related field preferred.

• Spanish speaking preferred.

• 2+ years of experience working with victims of crimes preferred.

• Ability to read, analyze, interpret, and evaluate documents.

• Must demonstrate reasonable proficiency with computers and other electronic devices, as well as agency software needed to fulfill responsibilities.

• Ability to effectively communicate with individuals through a variety of mediums. Ability to respond effectively to sensitive inquiries or complaints.

• Strong distress tolerance skills and a demonstrated commitment to balancing self-care practices with client needs.

• Must believe in, support, and act in accordance with the agency’s mission statement, strategic goals, policies, and guidelines.

• Ability to maintain a non-judgmental, accepting attitude towards people of any race, color, religion, ethnicity, sexuality, age, appearance, or economic status.

Job Specifics:

• Work Setting: Hybrid virtual and remote schedule, at least 2 days in the office a week.

• Schedule: Day and evening hours in addition to occasional weekend hours required.

• Occasional travel locally for community outreach and survivor accompaniment.

• Frequent sitting, standing, and walking.

• Lifting of items under 30 pounds.

DARCC is dedicated to the goal of building a cultural and gender diverse workplace committed to working within a multicultural community and strongly encourages applications from minority populations.